FAQs

  • How do I know if physical therapy will help me?

    It varies case by case, but we are here to help you determine if physical therapy is the right choice for you. Give us a call at (773) 799-2795 to discuss your current condition.

  • Do I have to go to a specific physical therapy clinic?

    As a patient, you have the right to choose your healthcare providers and we encourage all patients to find the facility and Physical Therapist that is right for you. Here at the FIT Institute, we are dedicated to providing one-on-one, customized, quality care that will get you back to doing the activities you love. We are passionate about joining our patients on their health journey and will work tirelessly to exceed your goals.

  • Do you treat and work with kids?

    We do!  In fact, we specialize in working with youth athletes. Our Physical Therapists are ex-college athletes who understand the mental and physical demands of youth sports. We emphasize injury prevention and teach body awareness with all of our youth athletes to avoid recurring injuries.

  • How do I schedule an appointment?

    It’s easy! Give us a call at (773) 799-2795 to speak with one of our team members. We offer appointment times Monday through Friday from 7AM – 7PM and Saturdays from 8AM – 2PM so we can be flexible to meet the demands of your busy schedule.

  • What should I bring to my first appointment?

    We will collect your personal information, insurance details and prescription (if applicable) prior to scheduling your initial evaluation.  Please arrive 15 minutes before your appointment, wear comfortable clothing and bring the following items with you:

    • Photo ID & Insurance Card
    • Prescription (if applicable) for PT from your referring physician
    • Completed Patient Intake Forms

    In the case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers and claim number

  • Does insurance cover my treatment?

    In most cases it does, but it depends on your insurance plan.  We are here to help navigate your specific insurance plan so don’t hesitate to call our front office. We will contact your insurance company and walk through your specific plan details with you prior to your evaluation.

  • What if I don’t have insurance?

    That’s okay too! You do not need to have insurance in order to receive Physical Therapy, call with any additional questions you may have.

  • What type of payment do you accept?

    We prefer credit or debit cards as your primary payment, but are flexible and can accept cash or checks if necessary.

  • What do I wear?

    Wear comfortable clothing that provides easy access to your injury area. We have locker rooms available on site as well (showers as well) so you can change into comfortable clothing from your work attire, etc.

  • How long will my therapy sessions last?

    Each session is approximately one hour long.  We ask that you arrive 15 minutes prior to the initial evaluation so we can complete any last minute paperwork and maximize your time during the evaluation.

  • How many sessions will I have?

    Every patient and their diagnosis is different so total number of visits varies. Together with your referring physician, our therapists develop a plan of care and approximate number of visits. We believe in transparency as well so don’t hesitate to ask your therapists any questions you may have.

  • What types of education/training do your therapists have?

    Our Physical Therapists have years of university-level training in anatomy, physiology, kinesiology, neurology, exercise science and many other medical studies. They have graduated from accredited Physical Therapy programs and are state licensed. Additionally, our Physical Therapists have achieved – or are in the process of achieving – unique certifications such as Active Release Technique, Pilates Certification, etc. to diversify their education and provide the highest quality service we can.

  • Do you offer programs for me once I’m better?

    All patients will receive a comprehensive Home Exercise Program after their Initial Evaluation that will be updated weekly, and again after you are discharged.  Here at the FIT Institute, we are working to bridge the gap between Physical Therapy and Sports Performance / Personal Training so we have a lot of opportunities for you to achieve your health and wellness goals after you graduate from Physical Therapy.  We believe that finding ways to integrate what you learned during Physical Therapy into your daily life, and exercise regimen.